Covid-19 Level 3
Covid-19: We are currently in level 2 and shipping orders nationwide.

Get In Touch

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021 2142864

sales@afrihair.nz

213 Cuba Street
Palmerston North

Frequently Asked Question!

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We accept Bank Transfer, POLiPay, Credit/Debit cards/paypal and Afterpay

Please note, our system does not receive, store or transmit any debit/credit card details.  Credit/Debit cards are processed securely via our payment processors Paymark and Paypal

Orders are shipped/couriered same business day we if payment is received before 2PM.

The courier we use will depend on your location and when we receive the order in the day.  If you have a specific courier you want us to use please contact us before placing an order, surcharge may apply.

Often, you will receive your order next day, but to be safe we allow 2-3 business days for delivery.  Please contact us if your order is not received in 3 business days from ordering.

We only ship NZ wide we do not export/courier to any other countries.

Are you a New Zealand company?

Yes. We are an NZ registered business with our store in Palmerston North.

Protecting your personal information is a priority for Afrihair. We use the latest TLS (SSL) technology to protect the security of your online order information. The TLS encrypts all information you input before it is sent to us.

While we use TLS encryption to protect sensitive information online, we also do everything in our power to protect personally identifiable information offline. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.

We collect personal information from you, including information about your:

  • name
  • contact information

We collect your personal information in order to:

  • deliver any goods purchased and make your next purchase quicker with your saved details 

Providing some information is optional. If you choose not to enter address details, we’ll be unable to courier goods to their address.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at sales@afrihiar.nz, or 0212142864, or 213 Cuba Street, Palmerston North.

If your product is not as described or damaged please contact us we will refund or replace the product/order.  Please keep your item(s) as we will arange pickup.

If you have changed your mind on a purchase please also contact us, we accept returns on most products at your cost to courier back to us as long as the product has not been opened.  Please contact us first.

All of our prices listed are in NZD and all include GST

All credit cards are processed by our payment processors Paymark and Paypal.  Both are fully PCI complient and comply to all laws regarding credit cards.  Our systems and staff do not see and have no access to your card details

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